🧐 What do the lights on your Frogfoot Fibre Box Mean? #
Curious about the lights on your Frogfoot Fibre Box? We’ve got you covered! Below, we explain what each light means, how they should look during normal operation, when there is a signal fault, and the steps to take if something’s broken.
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| Label | Indicator | Meaning | Action Steps |
|---|---|---|---|
| POWER | 🟢 | Green: ONT has power | No action required |
| Off | Off: No power | Check your ONT is plugged in and getting mains/UPS power | |
| BROADBAND | 🟢 | Green: Normal | No action required |
| Off | Off: Fibre Fault | Restart ONT, and check thin fibre cable is not kinked. If it stays off contact support | |
| SERVICE | 🟢 | Green: ISP Service is up | No action required |
| Off | Off: No connection | Restart ONT, if it stays off, contact support to create a support ticket | |
| ETHERNET | 🟢 | Green Blinking: Data flowing | No action required |
| Off | Off: No data connection | Check network cable between ONT and WiFi router is clicked in and the WiFi router is powered on | |