Monday-Friday Email: 0900-1700: hello@atomic.co.za Phone: 0900-1700: 021 300 5046 Chat: 0900-1700: WhatsApp / Telegram FNOs only operate Mon-Fri 0900-1700, but we can try to help outside of those hours.
Monday-Saturday Email: 0700-2300: support@atomic.co.za(always mention your Fibre Network) Phone: 0900-1700: 021 300 5046 Sundays & Public Holidays:Email only support. The fibre networks are generally also closed on Sundays and Public Holidays.
Monday-Friday Email: 0900-1700: support@atomic.co.za Phone: 0900-1700: 021 300 5046 Sundays & Public Holidays:WiFi performance and network improvements are unavailable on weekends.
🧾 Accounts
Monday-Friday Email: 0900-1700: accounts@atomic.co.za Feel free to email accounts or reply to the email with your last invoice. Accounts aim to reply same business day or next business day.
Telegram Group
Join the Atomic customer community on Telegram. This is a good place to ask if other Atomic customers notice a problem or maybe have advice for fixing something. We also share more technical info about the network in this group. If you have technical questions ask them here.
🚨 Please note, if you DM a staff member, or make use of staffs personal numbers, the above timelines do not apply. Please use the official channels above.
Telegram Group 
